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Discussion:

Time and Date when Approving Candles

I have just approved over 100 items last night and all the candles had the time and date i had approved them, which isnt when ppl lit them, so it looks like now from Friday morning, to Sunday evening only 1 person lit candles for him..
When I approve the tributes they are correct, the time and date that they was left, so if it works for tributes.. why wont it work for Candles?
Theres gonna be times when I cannot come on now due to work and I dont want it to look like hes been neglected when it comes to approving candles because they have the wrong date that they was left

???

4 weeks ago
Replies to this topic (page 1 of 1)
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RE: Time and Date when Approving Candles

thats weird fiona never seen that one happen before a new problem arises i see hope they sort it xxxxx

4 weeks ago

RE: Time and Date when Approving Candles

Its been happening to Baileys site for a while now Katie...
Im not gonna be around much so would like to see the problem sorted cos I'll be approving candles together and they al gonna have the date i approve rather then when they was lit x

4 weeks ago

RE: Time and Date when Approving Candles

well i do hope they sort it fast for you as bailey needs his candles at the right time and date as they was left, i know there has been loads of problems and some have been sorted thats good, take it easy fiona xxxx

4 weeks ago

RE: Time and Date when Approving Candles

Hi Fiona

I think you reported this once before. They are ordered by the last modified date - this is so someone cannot leave a candle, get it approved, and then edit it to something else and have it buried away several pages into the memorial. Any changes to a candle brings it to the top of the list again.

I'll see if I can do anything about that, but for now it will need to stay as it is.

- Chris

 Chris Admin(GTS STAFF)
4 weeks ago

RE: Time and Date when Approving Candles

Oh Ok then! Thanks anyway x

4 weeks ago
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